Shipping with Strength and Precision

At Brave Jades, we believe your tools and hardware should arrive just as they were built: strong, secure, and reliable. Our shipping process is built around those same values—no frills, no confusion, just dependable delivery.

Processing Your Order
Orders are typically prepared and dispatched within 1–3 business days. Each item is inspected for quality and securely packaged before leaving our facility. Please note, we do not ship on weekends or public holidays.

Estimated Delivery Timeframes
We offer both standard and expedited shipping options, depending on your location and selection at checkout:

• Standard: 7 to 14 business days

• Expedited: 3 to 7 business days

You’ll receive a tracking number via email once your order has shipped, so you can follow its journey with confidence.

Packaging with Purpose
We prioritize sustainable packaging without compromising protection. Expect minimalist, eco-conscious materials that preserve your order during transit while reducing unnecessary waste.

Shipping Costs
Final shipping costs are calculated during checkout and vary based on your region and delivery option. Occasionally, we offer free shipping promotions—subscribe to our newsletter to be notified.

International Orders
Brave Jades ships globally. However, international buyers are responsible for any applicable customs duties, VAT, or local taxes that may arise upon delivery. Please check your country’s import guidelines before ordering.

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Delivery Issues and Resolutions

In the unlikely event that your order is delayed or lost, we’ll work with the courier to resolve the issue. Reach out to our team at [email protected] with your order details, and we’ll investigate the matter fully.

Incorrect address information may result in returned packages or delivery failure, so please double-check your details during checkout. If a return is required due to incorrect information, reshipping fees may apply.

No Compromise Shipping Experience
Just like our products, our shipping approach is direct, honest, and made to serve. If your experience ever falls short, don’t hesitate to contact us. We’ll make it right.